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Social Media Community Guidelines

Insmed is a people-first global biopharmaceutical company striving to deliver first- and best-in-class therapies to transform the lives of patients facing serious diseases. We are dedicated to making a meaningful impact in patients’ lives as well as the communities where we live and work. Our team is guided by our core values of collaboration, accountability, passion, respect, and integrity.

As a pharmaceutical company, we work in an industry that must follow certain laws and regulations. Because of this, comments on our social media content may need to be monitored and reviewed, and some might need to be removed.  

We will do our best to respond to comments posted but are not planning or able to do so in all instances. In addition, some of our responses may be limited. There may also be questions or comments directly related to our business that we cannot address.

While you are here, we ask that you please read through our Community Guidelines below and respectfully follow them while engaging with our content. Thank you in advance for reading and abiding by our guidelines.

Respect and Compassion

We welcome your comments and questions but ask that you behave respectfully in language and tone when commenting on our channels. Please refrain from posting comments that contain:

  • Vulgar, inappropriate, or profane language
  • Discriminatory, derogatory, or defamatory language
  • Off‐topic language, including opinions of a religious or political nature

Insmed reserves the right to report, delete, or block postings or users if posts do not abide by our guidelines.

Legal and Regulatory Compliance

We ask that you refrain from posting comments that contain:

  • Mention of product names or product‐specific information
  • Mention of any experience with, or results from, using products, including side effects
  • Mention of pharmaceutical company names, other than Insmed
  • Mention of specific treatments or healthcare providers by name
  • Promotion of illegal activity
  • Links to any videos, sites, or third‐party medical information
  • Misleading or factually incorrect information
  • Disparagement of another party
  • Health or medical advice
  • Violations of others’ privacy (e.g., personal information of any kind)
  • Spam or advertising
  • Violations of relevant social channels’ Terms of Service or platform rules
  • Violations of any law or regulation
  • Violations of any intellectual property of another individual or organization
  • URLs that link out to any website that contains any of the above violations

Additional Information on Endorsement

Please note that in most cases, Insmed does not own, sponsor, or endorse the third-party links it shares. In some instances, Insmed may sponsor or collaborate on content that is available on third-party links. Where that is the case, Insmed is clearly identified as a sponsor. The views of the authors should not be interpreted as those of Insmed. Social accounts that Insmed follows/connects with, tags/mentions, or engages with or is followed, tagged, or engaged by are not an indication of Insmed’s implied or express endorsement of these accounts or the content they independently produce.

Medical and Professional Advice or Concerns

Any information provided on our page is not medical advice and is not intended to be a substitute for advice from a healthcare professional. Always visit or speak to a qualified healthcare professional regarding any medical questions you might have. Any side effects mentioned will be addressed according to U.S. Food and Drug Administration (FDA) regulations. Please do not use our social media channels to report adverse reactions. Suspected adverse reactions should be reported to Insmed Incorporated at 1-844-4-INSMED or FDA at 1-800-FDA-1088 or www.fda.gov/medwatch. If you are from outside the United States, report potential side effects to your country’s corresponding agency.

Your Privacy

Social media is a public forum and, for the protection of your privacy, sharing specific personal information, including data concerning your health or treatments, should be avoided. We do not aim to store or use your profile or personal information, except in the case of any reported potential medical side effects or adverse events from an Insmed product.

We appreciate you visiting and engaging with our social media channels and abiding by these community guidelines.

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